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Privacy Policy

Introduction

At SAID Translations, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our medical translation services.

HIPAA Compliance

SAID is designed with healthcare privacy in mind and operates in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Key privacy features include:

  • 100% offline processing - no patient data is transmitted to external servers
  • All translations occur locally on your device
  • No storage of protected health information (PHI)
  • Audit logs available without PHI exposure

Information We Collect

Device Information

We may collect basic device information such as device type, operating system, and app version for technical support and improvement purposes.

Usage Analytics

We collect anonymized usage statistics to improve our service, including language pairs used and translation frequency (without content).

How We Use Your Information

  • Provide and maintain our translation services
  • Improve and optimize our AI models
  • Provide technical support
  • Ensure compliance with healthcare regulations
  • Communicate important service updates

Data Security

We implement industry-standard security measures to protect your information. Our offline-first approach means that sensitive medical conversations never leave your device, providing the highest level of privacy protection.

Third-Party Services

SAID operates independently without relying on third-party translation services for core functionality. Any third-party integrations are clearly disclosed and operate under strict privacy controls.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of non-essential data collection
  • Receive a copy of your data in a portable format

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

Last Updated: December 2024